Community Programs

Red E. Fox

Red E. Fox and Communications Operator La Tanya "L.T." Meadors

The 911 Dilemma

Every year hundreds of thousands of calls are received at 9-1-1 centers across the country. Many of these callers are young children, some of whom may be frightened and alone. Unfortunately, they are also unfamiliar with what to do & say once they have reached the 9-1-1 dispatch center.

For all the children who know: WHEN to call 9-1-1, HOW to call and WHAT to say, there are countless others who lack the fundamental knowledge, resulting in delays in getting emergency personnel to the scene... often with tragic consequences. On the other hand, too many calls to 9-1-1 are curious youngsters or thrill-seekers that do not understand the implications of their act. These 9-1-1 callers would benefit from an effective and comprehensive child-friendly educational program. Unfortunately, until 1995 no such program existed to assist adults in teaching critical emergency telephone skills to young children.

Red E. Fox is America’s newest and most delightful super hero.  It’s his job to teach kids how to use 9-1-1 when they need the police, fire department or an ambulance. Developed by 9-1-1 for Kids, Inc. with the help of 9-1-1 experts, teachers and thousands of first graders, The Great 9-1-1 Adventure video delivers important 9-1-1 messages to children ages 4 to 7… When to call 9-1-1…  How to call 9-1-1…  What to say to the 9-1-1 dispatcher – all in an entertaining and memorable way.

South Bay Regional Public Communications Authority provides this valuable service to community groups, events and activities within its member agency's cities.

If you are interested in bringing our Red E. Fox program to your children's group or event, we would be happy to make arrangements for a visit.  Please contact our Operations Manager, Shannon Kauffman at (310) 973-1802, Ext 102.

Citizen's Police Acadamies

Member Police agencies provide invaluable exposure to their operations by programs known as Citizen Police Academies.  These academies foster a positive relationship between the citizens and the police departments by providing informative sessions on all facets of police operations.  South Bay Communications has participated in these academies since their inception and provide the following curriculum:

  • Short History of the development of the SBPRCA
  • Overview of SBRPCA Operations
  • Basic Communications Operator Training
  • Communications Operator Duties
  • Cycle of a Call for Service
  • Call Priorities/Need for Specific Information
  • Computer Records and Printouts
  • Computerized Information Systems 
  • Increased Use of Cellular Phones - CHP vs PD
  • 9-1-1 for Kids

For more information on schedules for future Citizen Academies please see Hawthorne Police Department's web site or Manhattan Beach Police Department's web site.  We look forward to see you here at our next session.